DLM is a professional development, media & consulting firm based in Austin, Texas

Archive for tag: Customer

How to Leverage Customer Analytics in the Retail Industry

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As the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and...

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3 Ways Financial Institutions Can Optimize Their Customer Experience

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Design thinking is making positive waves across industries and is enabling companies to rethink and rebuild the way they do business. The same is true...

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