DLM is a professional development, media & consulting firm based in Austin, Texas
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We are Expanding our Capabilities in Key Emerging Verticals

From spearheading Digital Engagement initiatives to facilitating completely new business models, we drive digital business forward in these key segments.

We Serve

Oil & Gas

View our portfolio of business and IT services for upstream, mid-stream and downstream operations and how they benefit

Utilities

We help utility companies innovate and reinvent their business models while continuing to modernize and streamline operations.

Customer Experience Management

We help the utility industry address a wide range of challenges and gain premier customer experience and cost optimization.

Automotive

From procurement to programming and supply chain management to business performance management, we enable our Automotive clients to reimagine their business for a changing world as we improve operational efficiency, enhance profitability, and realize organizational goals.

Solutions

DLM’s solutions and offerings are based on years of work with leading energy and utility companies. They comprise proven methodologies, frameworks and assets to ensure successful outcomes.

Customer Experience Management

As customer expectations and communication channels evolve, we focus on providing a best‑in‑class experience leveraging digital expertise.

Smarter Utilities

Built on our experience with early smart grid adopters, Cognizant’s Smarter Utilities solutions are designed to maximize the benefits from smart grid investments.

Our Thinking

Edu-Marketing: Lead With Learning

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COMING SOON Julie Niehoff, DLM Co-Founder and former Director of Education & Sales Enablement o...

Raise Your Hand If You Hate Twitter

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Do you hate Twitter? I’ve asked this of more than 75,000 people in seminars and workshops over the p...

Results

Electricity Market Expansion for a Leading UK Gas Supplier

A leading electricity and gas retailer in the UK engaged us to help chart a course for its growing electricity portfolio. DLM analyzed and assessed processes, people and systems across all core business units, including sales, pricing, meter operations, procurement, risk and settlements. Using our recommendations and an accompanying roadmap, the utility realized multiple business benefits, including significant savings in process efficiency.